The following upgrades, fixes and tweaks occurred between the 12th June - 25th June 2020.
Service Types
Automated Provisioning Changes
AAPT NWB (NBN and DSL)
We have fixed a defect that was preventing the migration of an NBN service to a new plan that included a modification to the service speed.
Vocus NBN
An issue was found and repaired that meant the orders will always contain the technology type when provisioning on the Vocus network.
Invoices
New Commission Grid
Service Providers with the Agents and Commissions modules will see a change in the way we display commission cardlines on invoices. Instead of appearing in the Transaction Details, they have been moved to a dedicated commissions grid. The grid will how only for invoices that belong to agents.
This commission grid can be enabled or disabled at will.
Some new design settings specifically related to this grid have also been released.
Migration
We have altered the invoice template of any active agents to enable the new commissions grid. This was to ensure that the commission charges were still included the next time an invoice was generated.
Other Invoice Changes
If invoice template contained a billing address that was unstructured, the postcode and suburb were not being rendered on the invoice. The margins have now been adjusted so that more of the address can fit on the line before wrapping. This was affecting layout type 1. Other layouts were unaffected.
Invoice Template 3 - The Need Help? heading and text now appears under the Account Number, rather than to the left of it. We now also allow up to 3 lines of text. Shifting the element to the left leaves room for a larger invoice logo and additional freeform text. Learn more...
Invoice Template 3 - On occasion, parts of the entire How To Pay section of the invoice was being pushed off the page of the PDF when it was rendered. This has been rectified.
We have fixed an issue on the Receipts Since Last Invoice grid where it was showing duplicate records.
Orders
Two fixes have been applied that were affecting CHOWN and Upgrade orders for service types with the NoSQ check type.
- the secondary identifiers from the source service were being saved on the destination service as core identifiers.
- any auth identifiers that were flagged as core identifiers from the source service were being recreated on the destination service as a core identifier without the realm. The realm itself was being saved in the primary identifier field as well as copying the original identifier in tact.
A 'check type' is mandatory for a service type and determines specific behaviours that are common across service types.
The NoSQ check type means services belonging to this service type are not required to undergo a service qualification. Check types are created and maintained by Emersion and under normal operations, users do not have to be concerned with them or educated in them.
Payments
Manual Payment Batch
Manual payment batch now checks for Prompt Payment Discounts and reduces the amount taken if applicable.
Usage and Rating
Resolved issue that was occurring when users cleansed rating quarantine.
Bulk Import
Service Subscription Detail Update Import
Our latest new importer will update several components of a service subscription. This is very handy when service providers have to update a number of them in bulk. Up to 500 services can be updated at once. Learn more..
We wish to advise that we have strengthened the password requirements for Cumulus users.
Staff User passwords must now confirm to the following rules.
- Length must be at least 8 characters, instead of 6.
- Password must contain both letters and numbers.
If your current password does not conform to these rules, nothing has been changed and you can still use your existing password. But the next time you change the password, you will have to enter a new password that complies with the security policy.
Recommendation
We recommend users change your passwords regularly, but especially if they do not conform to these rules.
Go change it now by logging into Cumulus and navigating to Home > My Details > Change Password
The following upgrades, fixes and tweaks occurred between the 29th May - 11th June 2020.
Service Types
Vocus NBN
NBN services utilising Fixed Wireless can now be ordered and provisioned via Emersion.
Invoices
Invoice List Changes
Emersion's Cumulus user interface contains two invoice lists.
- Under Finance > Accounts Receivable > Invoices
- Under Customer > Invoices
Both invoice lists have been undergone a few changes.
- Emersion have extended it to include columns of data related to the All of Government ('AOG') and Prompt Payment Discount ('PPD') features. The PPD columns will appear where the service provider is subscribed to prompt payment discounts.
- The default view will be changed to a condensed collection of invoice figures. A new Show Detail button on the page changes the view to the show all information.
- The condensed view shows the inclusive tax figures
- The Account ID column has been removed, however users can still search on, and filter, by the account ID. The Account Name is now a link to the account
New Default View with Show Detail button.
When showing the detail:
The Payable Adjustments column = AOG Inc Tax – PPD inc Tax.
The Payable After Adjustments column = Payable + AOG Inc tax – PPD inc Tax.
Users need to use the left and right arrows attached to the bottom of the invoice list table to see the left most and right most columns respectively.
All Of Government applies only in New Zealand.
AOG Behaviour
While the invoice is pending, the AOG fees are included in the balance at generation figure, but is not counted in the current charges figure. Strictly speaking, the AOG fee is not yet a charge on the invoice and has not been fully realised, however we include it in the balance at generation figure for presentation purposes.
During invoice approval, the AOG fee gets converted to a cardline and placed on the invoice being approved.
Agent-Based Invoice Layout
A new invoice layout is now available called the Invoice Layout Agent-Based, specifically designed to suit invoicing agents. The layout's design is based on Invoice Layout 1. New design settings have been introduced to support this invoice. See the Design Settings section below for specific details.
Collective Statements Invoice Layout
A new invoice layout is now available called called Collective Statements. It is based on Invoice Layout 3, has been released. New design settings have been introduced to support this invoice. See the Design Settings section below for specific details.
Design Settings
Agent-Based Invoice Design Settings
These new settings belong to the new Agent-Based invoice.
| Name | Description | Group |
|---|---|---|
| Show Collective Invoice Summary | Reserved for the Collective Statements where the revenue from the end-users associated from the account groups are able to be seen. | Section Visibility |
| Show Agent-Based Current Month Sales | This setting will show the Agent-Based Current Month Sales grid. | Agents |
| Show Agent-Based Debtors Breakdown | This setting will show the Agent-Based Debtors Breakdown grid. | Agents |
| Show Agent-Based Funds Transfer | This setting will show the Agent-Based Show Funds Transfer grid. | Agents |
| Show Agent-Based Sales Versus Cost | This setting will show the Agent-Based Agent-Based Sales Versus Cost grid. | Agents |
| Replace Agent-Based Sales Versus Cost Title | Replaces the title of the Agent-Based Sales Versus Cost grid | Agents |
| Show Agent-Based Payment Instructions | This setting will show the Agent-Based Payment Instructions grid. | Agents |
| Show Agent-Based Receipts Since Last Invoice | This setting will show the Agent-Based Receipts Since Last Invoice grid | Agents |
More New Design Settings
These other new settings are now available.
| Name | Description | Group |
|---|---|---|
| Service and Equipment Customise Header | This provides a way for users to customise the label for the Service and Equipment Itemisation and the Service and Equipment Summary grids. | Service and Equipment |
| Custom Service Equipment Grouping Header Title | Replace the header title on the Service and Equipment Grouping grid. | Service and Equipment Grouping |
| Hide Qty | Hides the Qty column on the Service and Equipment Grouping grid. | Service and Equipment Grouping |
| Hide Rate (Ex) | Hide Rate (Ex) column on the Service and Equipment Grouping grid. | Service and Equipment Grouping |
Invoice Layout
Emersion have fixed an issue where the payment options were overlapping other sections of the front page on Invoice Layout 3.
®Registered to BPAY Pty Ltd ABN 69 079 137 518 has been added to the payment section of Invoice Layout 1.
Other Invoice Changes
An issue has been fixed that left the previous invoice in a status of Re-Rating, meaning the system not to produce the next invoice when expected.
Cardlines
Emersion have enhanced the Finance > Accounts receivable > Pending Cardlines page to be faster and to resolve an issue that resulted in a single customer having 2 pending invoices.
Collections
The Westpac NZ BACHO file now contains the account and business partner number.
Events
Emersion have fixed an error that was appearing when users selected an event mapping when creating an message template.
An issue preventing users from being able to send bulk email or bulk SMS has been fixed.
Permissions
On the Admin > Org Units and Roles the sub tabs Org Units and Roles tab now display the relevant ID and allow users to search via the ID column.
Prompt Payment Discounts
The Prompt Payment Discount calculation will now include credit cardlines.
On Product Rate screen within a product rate card, the flag Ineligible for PPD was operating functionally, but has a display that was erroneous. This has been fixed.
Service Desk
Resolved an error occurring when trying to link a new service to a service desk ticket.
End User Portal
Emersion have fixed an issue preventing users from accessing the Admin > Settings > End User Portal page.
Bulk Imports
The Cardline Management importer has undergone a performance enhancement and removed some redundancy that was unnecessarily slowing its operation.
Xero Integration
Emersion have fixed an issue related to errors being thrown when the user was receiving a payment against a contact in Xero and the integration synchronising the payment, with the associated allocation, against a linked invoice. The issue was occurring specifically when a customer has a payment in Xero allocated to more than 1 linked invoice. Previously only a single payment (and allocation) is brought into Emersion with no way to bring in any other allocations. This has been rectified.
APIs
Emersion have altered the following APIs to enable submitting some of the 'non-editable' properties that would usually be handled by Cumulus during an order.
- Services/GetServiceConfigurationRequirements
- Orders/SetServiceConfiguration
Emersion have fixed the PerformVocusNBNSQ API to set the SQ_Date.