Overview
This import tool provides a way to configure access fee overrides for package subscriptions and service subscriptions. For more about subscription access fee overrides, see this article
Business Rules
- The start date must be before the end date.
- You cannot have an end date without the start date specified.
- The end of an overrides can not overlap with the start of another.
- Price and tax type are mandatory
- The account feature for subscription based overrides must be enabled.
- The service plan must be set to allow access fee overrides.
- It is possible to add an override to a buy level subscription, provided the RSP or Wholesaler that you are logged into during import, has ownership of the subscription.
- Subscription must not be Aborted or Cancelled
Licencing
This feature is available to subscribers of the following:
- Emersion Core
- Optional Modules : Subscription-Based Access Fee Overrides
- Upon Request (please contact your Account Manager)
Import Result Notification
This feature utilises the Bulk upload processing notification event (event type 963) to send a notification to the user containing the results of the import attempt.
- If the import is successful, the email notification will advise you when the import process is complete.
- If the import is not successful, the email notification will send details of the records that failed validation and why.
An event template must be created and the event must be enabled before the import tool can be used.
Preparing The Data for Import
To prepare your data for import, you will need to create a CSV import file or you can download the import file below. You will need to extract the csv file and save it.
A hard limit of 10,000 rows is supported via this tool, including the header row.
If you need to import more than this, create multiple import files and process them one-by-one.
Importing The Data
To access the import tool:
Admin > Bulk Import > Access Fee Override
- Click the Browse button and select the csv file containing the data you want to import.
- If you want the bulk upload processing notification email to be sent to a different email address than the address defined in the event template, tick the Override? checkbox and enter an alternative email address. This will only apply for this upload. To change the email address for all future imports, you will need to change the recipient defined in the event template.
- Press Submit
- The system will validate the data and if no errors are found, the system will import the data. When the notification email is received, the process has been completed.
Validating the Import
Bulk Import Validation
The system will parse the data for invalid formatting only. It cannot check for data accuracy. It is strongly recommended that you check the imported data to ensure that the import was accurately imported. To do this, divide your import records into groups of 20. Check a single record in each group. If an error is found, check each previous record for the group until you find the one that was imported incorrectly.
If you find an problem, you cannot roll back the import. You have two options should this occur:
- Manually correct the data.
- Request Emersion fix the errors for you.
Any request to correct imported data must be submitted via a ticket. Emersion will provide an estimate of the work and a quote. The quote must be approved and paid in advance before any restorative work commences.
Data Definition
This section contains a list of the required fields and a definition of what the system considers as valid inputs.
| Data field | Description | Mandatory? |
|---|---|---|
| subscription_id | The Package Subscription Subscription ID or Service Subscription Subscription ID that will be used. | Yes |
| subscription_type | Tell the bulk import wheter you provided PackageSubscription or ServiceSubscription (case insensitive and no spaces). | Yes |
| price | The cost of the access fee for this subscription. | Yes |
| tax_type | Tax, but using the ID or 'Short Name' from the Tax type (example: GST or 2) | Yes |
| start_date | The start date of the override. Format: DD-MM-YYYY. | Yes |
| end_date | The end date of the override. Format: DD-MM-YYYY. | No |
Viewing Imported Data
After importing data it is important to validate it was imported correctly. Choosing a random records and performing a visual check in Cumulus should reveal any mistakes relatively quickly that would be harder to see in an import sheet.
Package subscription access fee overrides can be found via Package Subscription > Access Fee Override tab.
Access Control
No powers are used to access this tool.