Overview
This article contains the step-by-step instructions how to configure a BPAY biller code for your service provider account. If BPAY is to be offered as a payment method to customers, at least one BPAY biller code is required.
The default BPAY biller code is used to automatically generate BPAY reference numbers for your customers at the time their account is created. Multiple BPAY biller codes can be stored.
Configuring a Biller code
Navigate to Admin > Payment Details > BPay Details.
Click Create New Biller Code.
| Field | Description |
|---|---|
| Biller Code | The biller code that will have been provided by your payment merchant. |
| Description | A friendly description for the biller code. This is only displayed within Cumulus. |
| Reference Number Prefix | Some payment merchants may use a single biller code for multiple customers but may then provide you with a prefix that must be added to all BPAY references that are created. |
| Reference Number Length | Defines the number of characters that comprise the Reference Number. This length specified must match: Reference Number Prefix (if required) + 7 (the number of digits in the account number) + 1 for the check digit. For example - if your Reference Number Prefix was "1234", the length would be: 12
If the Reference Number Length is greater than the data that is generated, the reference will be prefixed with 0s. |
| Check Digit Rule | This field defines the check digit rule which is used for generating the reference number.
|
| Is Default Biller Code | This indicates that this biller code will used to automatically generate BPAY reference numbers when new customers are created. (If you wish to bulk update customer reference numbers (CRN) you can do so with our bulk tool) |
BPAY via Ezidebit
When using Ezidebit to accept BPAY, Ezidebit will have issued you a:
- 4-digit number referred to as a Sub Biller Code
- shared Biller Code.
TYour Ezidebit account manager can give you these codes.
To configure the system:
- Enter the Biller Code provided by Ezidebit in the Biller Code Field.
- Enter the Sub Biller Code provided by Ezidebit into the Reference Number Prefix field.
Configure a Customer's BPAY Reference Number
While BPAY reference codes will be automatically generated for new customers after the default BPAY biller code has been configured above, users can update a customer's BPAY information under the Customer > Payment Methods > Bpay tab.

