Report ID: 1227

Location: Reports > List > Data Retention

Description: This report returns any data service desk tickets for a customer that have been recorded.

Licensing

This feature is available to subscribers of the following:

  • Emersion Core
  • Optional Modules (Data Retention)
  • Optional Features 
  • Upon Request (please contact your Account Manager)



Access Controls

Some reports require tuning on a specific module permission or power. These are provided below.

Module Permissions

  • Reports - Data Retention

Powers

  • Data Retention Request Log (id: 1227)

Related Service Type

This report is not related to any specific service types.



Report Fields

Report FiltersReport Data
  • Account Name or Account ID
  • Created Date From
  • Created Date To
  • Account ID
  • Account Name
  • Account_status
  • Account_status reason
  • Phone_number
  • Email Address
  • Ticket ID
  • Ticket Created
  • Ticket Category
  • Ticket Subcategory
  • Last Closed
  • Request Date
  • Request Reference
  • Requested by Agency