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Overview

Early Upgrade provides service providers the ability to offer the customer the chance to upgrade to an alternative plan before their existing contract has ended without incurring the normal contract break out fees.

Instead of contract break out fees, early upgrades can attract its own fee. In the case of an early upgrade, the contract breakout rules will not apply. If an early upgrade fee is not set, the system will treat it as a normal break of contract and apply those rules accordingly.

Early upgrade eligibility criteria and fees are set on a contract type. If your end user customer meets this criteria:

  • a banner notification will be displayed
  • the package subscription screen will include the upgrade button
  • an on-screen note will be displayed, including the early upgrade fee that is applicable.

What's in this section?


Licensing

This feature is available to subscribers of the following:

  • Emersion Core
  • Optional Modules
  • Upon Request (please contact your Account Manager)

Acceptance Test

Conduct an acceptance test for this feature.

What is this?


Features and How To's

This section contains articles on the functionality of this feature. 

Core Features

How To's



Prerequisites

Before attempting to use this feature, users should:

Dependencies

There is no dependencies for this feature. It is a standalone feature in the Packages and Plans module.


Access Control

If you are unable to access a given feature and you have checked the permissions and powers, please contact Emersion.


Module Permissions

There are no module permissions related to the module.

Powers

Powers are used to control access to features, functions and page sections.

PowerDescription
Early Upgrades: Waive Upgrade FeeUsers with this power can waive the upgrade fee incurred by customers when upgrading early.




Feature Events

There are no events related to the feature.

Feature Reports

The following reports are included in the feature.

  • Orders with waived ETFs (id: 1114)



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