Event type ID: 31
Overview
Sends the customer a notification when their package subscription is transitioned from preactive to active.
Licensing
This event is:
- a standard event for Wholesale and Retail service providers
- included with a module or feature
- a standalone event available upon request (please contact your Account Manager)
Trigger
The event is triggered by the activation of a package subscription.
The activation of the package subscription occurs when first service subscription within the package is activated.
If the Service Activation event is also used, both will be triggered when the first service is activated.
Action Types
The event supports the following actions.
- Message
- SMS
- Log
- On Screen
Template Variables
- Account ID
- Contact First Name
- Contact Last Name
- Package Access Fee
- Package Plan External Name
- Service Core Identifier
- Default Package Contract Name
- Export Reference
- Package Plan Activation Text
No thresholds apply to this event.