Event type ID: 1050
Overview
Notifies the end user when the username is assigned to an Vocus NBN service.
This provides a way to get the end user their Vocus credentials as soon as they are created on the Vocus network. In the event that activation of the service is delayed, this event ensures the service credentials are received ahead of time.
Licensing
This event is:
- a standard event
- included for Retail Service Providers selling Vocus NBN services
- a standalone event available upon request (please contact your Account Manager)
Trigger
The event is triggered when Vocus assigns a username to a service for the first time. It will not be triggered if the username is subsequently updated.
The event will not fire if:
- the Vocus assigned username does not start with a "0", as the username is not valid.
- the event has previously been triggered.
Action Types
The event supports the following actions.
- Message
- SMS
- Log
- On Screen
Template Variables
- Service Name
- Vocus Username
- Vocus Password
- Realm
- Emersion Account ID
- Emersion Account Name
- First Name of Primary Contact
- Last Name of Primary Contact
- Technology
- Location ID
- Service Address
- Churn Authority Reference Number (if applied)
No thresholds apply to this event.