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Overview

This section contains information about orders in Cumulus. It covers how to create new orders and manage or change existing orders.

Use the links below for more information about specific order types within Cumulus.


Orders Fundamentals

Orders Fundamentals

Order Statuses


Troubleshooting Orders


New Orders

View or Search for an Order

Resume an Incomplete Order

Place an Order

Apply a Setup or Access Fee Override During an Order

Service Qualifications

Service Qualification Network Infrastructure

Conduct a Standalone Service Qualification

Complete an Address-Based Service Qualification

Service Qualification Address Management / Adding Network Infrastructure


Porting

Porting Fundamentals

Porting a Service

Change of Ownership (CHOWN)

CHOWN Fundamentals

Change Ownership of a Package Subscription

Upgrade

Upgrade Fundamentals

Upgrade a Service


Subscription Cancellation

Subscription Cancellation Fundamentals

Cancel a Package Subscription

Cancel a Service Subscription

Training Videos

Order a Data Service

Order a Telephony Service

Order a Simple Service Subscription



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