Overview
Product categories and sub-categories are used to group similar products and give Emersion users a way to more efficiently locate products during a purchase transaction. For example, a product category of Mobile Phone Accessories could be used to group accessories, which can be further divided into sub-categories of Bluetooth, Chargers, Car Kits, Covers and Cases etc. Products can then be created under each relevant category and sub-category.
Product categories and sub-categories are related in a hierarchical structure. Sub-categories must be associated with a product category. Products are then associated with a a category and sub-category. However, it is possible to place a product in a product category without placing it into a sub-category.
A number of products, categories and sub-categories are available for service providers to use if they wish. These are created by Emersion cannot be modified by service providers. Users can identify who the owner is for a category or sub-category via the Category Owner column on the Product Categories landing page (shown below).
Viewing Product Categories
Nav: Products > Product Categories
The Product Category Management page will be displayed showing a list of existing product categories.
If your list of categories is long, users can locate a sub-category by using the Search function. The following fields can be used to search:
- Category ID
- Category Name
Create a Product Category
To create a product sub-category, do the following:
- Go to Products > Product Categories and click on the ID of the category you want to add a sub-category for. Once on the category page, the system will display a list of sub-categories that belong to it.
- Click Create New Sub-Category.
- Enter a name and description for the sub-category.
- Press Submit. This will save the sub-category.
Editing Categories and Sub-Categories
Users have the following editing capabilities for all product categories and sub-categories:
- Modify category and sub-category names and descriptions, provided that the service provider is the owner of the category or sub-category
- Add new sub-categories under product categories that are owned by them or Emersion
Users cannot delete categories or sub-categories, even when the service provider is the owner.
To edit a category, do the following:
- Go to Products > Product Categories.
- Search for and locate the category to be modified.
- Click on the ID of the category to be changed. The user will be taken to the category page.
- Click the Edit button to place the category into edit mode.
- Make the changes, then press Save.