Overview
Two-factor authentication (known as '2FA') is a term to describe an additional layer of security that aims to ensure that the identify of the person attempting to access a system really is the person they're claiming to be, and is authorised to access the system.
Cumulus supports 2FA using any authenticator app, such as:
- Google Authenticator from Google.
- Microsoft Authenticator from Microsoft.
Which authenticator app the user wishes to use is up to them, provided it can scan a QR code.
Two-factor authentication is not supported on the End User Portal.
Prerequisites
Each staff user will need to have an authenticator app accessible to them on a compatible mobile device or PC.
Access Controls
The use of 2FA is controlled directly by each staff user.
Service providers cannot force staff users to use 2FA via the system, or enable or disable them in bulk. Should your organisation want to enforce 2FA by all staff users, then it needs to be done via policy and procedure.
Cumulus Log In Screen
Cumulus Log In Step with 2FA enabled
