Overview

Events (or 'system events') are a foundation piece of the Emersion ecosystem and is leveraged by many modules and features to automate certain tasks and activities. Events can be time-based, such as the Invoice Overdue event that sends a notification to the customer when their unpaid invoice is still outstanding after a given number of days. Other events are discrete events and are triggered by a certain activity occurring, such as an account being disabled.

Events can be account-centric, service-centric or process-centric.

An account-centric event acts on the account, such as the Account Creation event or Credit Card Expiry event.
A service-centric event is service-specific and ignored the account altogether. An example would be the usage threshold notifications that can send a message to a mobile number when the user reaches a certain usage threshold.
A process-centric event revolves around the process being checked first, and if the conditions are correct, it can be acted upon.

What's in this section?

Licensing

This feature is available to subscribers of the following:

Emersion Core (Messages Only)
Optional Modules
Upon Request (please contact your Account Manager)

It is arguable that the Events subsystem isn't really a 'module' at all. You cannot run Emersion without Events and the module cannot be 'disabled'.

Onboarding?

If your company is onboarding Emersion within your business, the events provided to you will vary. Emersion provides a standard set of events to all service provider accounts. This list of events that are included vary slightly for wholesale service providers vs retail service providers.

Events that are related to specific service types, modules and features will also be added to your account if your subscription includes those relevant services.

Acceptance Test

Conduct an acceptance test for TCP Events

What is this?

Features and How To's

This section contains articles on the various features and how to use them.

Event Fundamentals

Optional Module Extensions

How To's

Prerequisites and Dependencies

There are no prerequisites or dependencies for this module.

Access Control

Module permissions and powers are used to control access to modules, Powers are used to control access to features of a module, functions, and page sections.

If you are unable to access a given feature and you have checked the permissions and powers, please contact Emersion.

Module Permissions

Module Permission	Description
Event Templates & Message Queue	Grants access to set up event templates, configure action mappings and access to the Events > Message Queue pages.
Events - Message Queue	Grants access to the Events > Message Queue pages.
Events - All Access	Grants access to all Event-related features and functionality except SMS Out. Also grants access to Account Profiles.

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