The The following upgrades, fixes and tweaks occurred between the 18th January, 2019 - 31st January, 2019.

Service Types

Telstra WME

The Retry Provisioning function under a service subscription was sending the previously saved account number even when it was overridden by the user.

WME Bounty Management

Fixed the incorrect info link in the WME bounty screens.

AAPT Broadband Connect L2/L3

We have fixed an issue causing the SQ to incorrectly fail during a package subscription migration.

Invoices

We have fixed a defect that was stopping the totals for the charge summary to not render correctly in the Service and Equipment Itemisation section of the invoice.

the customer approved the same invoice twice, which seemingly processed the credit invoice twice.

We have identified a flaw in the invoice approval process which may have allowed a user to approve the same invoice twice.

Orders

When a selected package plan has mandatory and non-mandatory services, the system allows users to 'ignore' unwanted optional services. Instead of honoring that flag, the system was then taking the user to the configuration page for the service. This defect has been fixed.

Service Subscriptions

Service Addresses

We have fixed a defect that caused some elements of a service address to be hidden from view within the Cumulus user interface, despite the data being saved correctly.

Service Multipliers

An issue was discovered where the system was allowing users to configure service multipliers against a service and have a date cross-over between them. This has now been rectified so that only one service multiplier is allowed at any point in time.

Payments

Removed the nuisance 'ID' text that was appearing in the Take Payment and Receive Payment screens in the Outstanding Amount column.

Products

A new Products importer has been released.

Product Purchases

Instalment Purchases

We have fixed an error that saw charges being created in SIR files for instalment purchases, despite there being no bill on SIR cardline option, like there is for outright purchases.

Packages and Plans

Product Rate Cards

When a category or subcategory mark up was being used, the system was treating 0 values as null (no value). When no value is entered, the system is designed to fall back on the product rate card default mark up. The system has been fixed to read 0 as the mark up to apply.

Tax Overrides for Markup

Enhancements released to the product rate card and in the product rate overrides now mean there is support for overriding the tax on a mark up.

Usage and Rating

General performance enhancements have been made to the processes that rate data usage.

Fixed an issue in Billing > Quarantine > Rating Quarantine that caused the the system to throw a 328 error if the user attempted to search on usage ID.

UI allows saving a Flat Charge rate with NULL as flagfall, which later cannot be rated.

Fixed an issue where the system was allowing a user to save a flat charge rate with no flag fall. Flat rates are defined in the flag fall field. 

Quarantine

We have fixed an issue that caused the system to be unable to cleanse usage records, reporting back to the user that 0 records were cleansed. This was limited to service providers with Vocus as their supplier and only occurred on the Billing > Quarantine > Non-Existent Services screen.

Reports

An issue was identified that resulted in powers for reports not restricting access as they were supposed to. This has now been rectified.

New sub tabs for Service Desk Reports and Data Retention have been introduced and related reports have been shifted into their respective sections.