You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 46 Next »

This knowledge base is a repository for how-to and troubleshooting information for the Emersion Billing and Provisioning system.

Emersion intends to eventually replace the Emersion Wiki where our documentation is presently published and has commenced migrating the content from the wiki to this knowledge base.

With this knowledge base that seamlessly integrates with the Emersion Service Desk, users of Emersion will be able to gain faster access to a solution and relevant search results helping you solve issues faster than before. Users will generally find articles easiest by searching, and using the topic navigation on the homepage and end of each article, rather than navigating through a tree-like page hierarchy.


Emersion's web interfaces are best viewed in Chrome and Firefox. More...


Latest News

Emersion Academy launches new Emersion Training 101 training channel on You Tube.

Read more...

Emersion Launches the Engage Portal

The Emersion Support Portal has now been replaced with the Engage Portal as your one-stop shop for support, onboarding and sales.

Read our announcement

The Emersion Fundamentals Series

Have you seen our Emersion Fundamentals series? These articles are for users needing to understand what things do, as opposed to how to use them. They aim to:

  • introduce or enhance your understanding of Emersion concepts and objects
  • introduce you to modules and features and their capabilities
  • help you get the best out of the system
  • give an insight topics you may have heard about, but want to understand better.

Our most recently updated fundamentals articles are shown here.  For more, just enter "fundamentals" into the top-right search and hit Enter.

Latest Releases

Release Notes are located in the blog and published fortnightly. Each update include what's gone live in the prior two weeks.

Changes made to invoices and invoice templates are published immediately.

To subscribe to an RSS feed of the release notes, please use this URL.

Disclaimer: Not all features or functionality described in the release notes are provided to all users by default. Some features apply to specific Modules and require additional subscription(s).

Additional fees, including implementation fees, development fees, license fees or other costs may apply.

Emersion also does not guarantee the accuracy of the release notes. Always review the help for detailed authoritative instructions.


  • No labels