Report ID: 1063
Location: Reports > List > Finance
This report will list any errors that have occurred during integration between Emersion and Xero.
No entries in this report is the goal.
Xero Integration Errors report will only list failed integration requests where they relate to either an invoice, payment or allocateUnallocatedPayment ledger journal entry. This is displayed in the object column.
By default, system will attempt to reprocess "Objects" 12 hours after they first failed. This re-processing will continue indefinitely. If you repair the underlying cause of the error, you can either bring forward the retry date at Admin > Xero > Integration Errors or wait the default 12 hours for our automated poller to retry.
Licensing
This feature is available to subscribers of the following:
- Emersion Core
- Optional Modules (Xero Integration Module)
- Optional Features Inside basic brackets (), list the features this report is included in
- Upon Request (please contact your Account Manager)
Access Controls
Some reports require tuning on a specific module permission or power. These are provided below.
Module Permissions
Reports
- Xero
Powers
No powers are needed to access this report.
Related Service Type
This report is not related to any specific service types.
Report Fields
| Field name | Description |
|---|---|
| Attempt time | The time the object was attempted to be pushed to Xero, and failed. |
| Account ID | The ID of the Emersion account. |
| Account Name | The name of the Emersion account |
| Object Name | The item that failed. This will be an invoice, payment or allocateUnallocatedPayment ledger journal entry |
| Object ID | The ID of the object |
| Object Date Type | If this is an invoice, it is the invoice start date. If it is a payment, it will display the payment date. |
| Object Date | The date in question for the above type. |
| Amount | The amount of the item |
| Failure Reason | The reason the push/pull failed as it is provided by Xero |
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