Overview

In the Bounty Service Plan Settings article it was described under which circumstances that a new bounty request and re-contract bounty requests will be sent to the Telstra WME Platform.  This article goes into more depth as what services are eligible for new and re-contract bounties.

New Bounties

For a new bounty request to be triggered, the following conditions must be met.

• The Claim Bounty on New Service property must be set on the buy plan.
• The service subscription must be in either Active or Pending Prov Cancel status where the end date is greater than the current date, and the start date is less than today's date.
• There must not already be an existing new bounty request, or a bounty request in the process of being generated.

Re-contract Bounties

For a re-contract bounty request to be triggered, the following conditions must be met.

• The Claim Bounty on re-contracted Service property must be set on the buy plan.
• The service subscription must be in either Active or Pending Prov Cancel status where the end date is greater than the current date, and the start date is less than today's date.
• The last bounty on the service is in Approved status and 21 months and one day has passed from the bounty request date.
• There are no re-contract bounties in the system currently being generated.

Maintain Bounty Requests

In some instances where a bounty request has already been generated, in some circumstances a new bounty request will be sent anyway under the following circumstances.

• The Claim Bounty on New Service property must be set on the buy plan.
• The service subscription must be in either Active or Pending Prov Cancel status where the end date is greater than the current date, and the start date is less than today's date.
• The previous bounty request is in Clawed Back status or a new bounty has not previously been generated on the service.
• There are no requests currently in the system currently being regenerated.

Bounty Poller Information

At present the pollers for New/re-contract/Maintain Bounty requests will run every three hours.

Event: Bounty Provisioning Halted

A new event type has been created to notify a selected recipient when a bounty request was sent to the Telstra WME platform and provisioning of the request failed.  Please see the Event: Bounty Provisioning Halted page for detailed information on the event.

Churn or Porting Services

In a porting scenario where the previous provider being churned away from is a user of the WME Platform, a bounty request will be sent off and eventually marked "Force Approved", however this is not a true approval in the sense that no actual bounty will be received from Telstra in these cases.  Emersion only sets the bounty to Approved so when the services comes up for re-contract, the system sends of a re-contract claim bounty request. When the re-contract request is sent, Telstra will honour the bounty.