The following upgrades, fixes and tweaks occurred between the 12th June - 25th June 2020.

Service Types

Automated Provisioning Changes

AAPT NWB (NBN and DSL)

We have fixed a defect that was preventing the migration of an NBN service to a new plan that included a modification to the service speed.

Vocus NBN

An issue was found and repaired that meant the orders will always contain the technology type when provisioning on the Vocus network.

Invoices

New Commission Grid

Service Providers with the Agents and Commissions modules will see a change in the way we display commission cardlines on invoices.  Instead of appearing in the Transaction Details, they have been moved to a dedicated commissions grid.  The grid will how only for invoices that belong to agents.

This commission grid can be enabled or disabled at will.

Some new design settings specifically related to this grid have also been released.


Migration

We have altered the invoice template of any active agents to enable the new commissions grid.  This was to ensure that the commission charges were still included the next time an invoice was generated.

Other Invoice Changes

If invoice template contained a billing address that was unstructured, the postcode and suburb were not being rendered on the invoice. The margins have now been adjusted so that more of the address can fit on the line before wrapping. This was affecting layout type 1. Other layouts were unaffected.

Invoice Template 3 - The Need Help? heading and text now appears under the Account Number, rather than to the left of it.  We now also allow up to 3 lines of text. Shifting the element to the left leaves room for a larger invoice logo and additional freeform text.  Learn more... 

Invoice Template 3 - On occasion, parts of the entire How To Pay section of the invoice was being pushed off the page of the PDF when it was rendered.  This has been rectified.

We have fixed an issue on the Receipts Since Last Invoice grid where it was showing duplicate records.

Orders

Two fixes have been applied that were affecting CHOWN and Upgrade orders for service types with the NoSQ check type.


A 'check type' is mandatory for a service type and determines specific behaviours that are common across service types. 

The NoSQ check type means services belonging to this service type are not required to undergo a service qualification. Check types are created and maintained by Emersion and under normal operations, users do not have to be concerned with them or educated in them. 


Payments

Manual Payment Batch

Manual payment batch now checks for Prompt Payment Discounts and reduces the amount taken if applicable.

Usage and Rating

Resolved issue that was occurring when users cleansed rating quarantine.

Bulk Import

Service Subscription Detail Update Import

Our latest new importer will update several components of a service subscription.  This is very handy when service providers have to update a number of them in bulk. Up to 500 services can be updated at once.  Learn more..